Solutions
KBC Securities Services provides the infrastructure to run global brokerage/custody operations. We offer this full-value chain to institutional customers, wealth managers, asset managers, private and retail banks and family offices.
The primary goal of KBC Securities Services is to support financial institutions in meeting their current and future challenges in the area of securities services.
We provide an unparalleled level of knowledge, highly skilled staff and the essential means to ensure customer satisfaction and to cement our place in the market as the leading, open, modular-insourcing-platform company offering standard business processes, end-to-end architecture and support services.
The KBC Securities Services offering comprises four cornerstones.
Business Process Outsourcing Solution (BPO)
Increasing regulatory changes, operational efficiency, risk mitigation and technological developments are prompting more and more financial institutions to outsource all or part of their operational chain. Our Business Process Outsourcing product is a fully integrated, yet modular securities service solution that includes brokerage, clearing, settlements, custody and reporting. When you use our BPO services, we will handle your securities processes, so you can focus on your core business: servicing your clients.
Front-end suite/Open ICT architecture
We integrate our application components into your core banking infrastructure to enable a full suite of securities services in trading, processing and reporting. We use web-based services to ensure an easy connection to your proprietary website. Our customers can rely on preferred partners for creating an innovative portal for their end-clients or ask them to deliver widgets that can be integrated into a digital solution.
Standardised project approach
Our standardised project approach guarantees implementation within the approved timing and budget. A team of specialists will provide expertise in securities processing. They can design a transversal, functional and transparent operating model that meets your specific needs. We will identify clear mutual expectations for our partnership and make sure that we are in agreement on the project and the recurring financial impact in order to give you budgetary transparency and comfort.
Premium service model
We have a solid structure and team in place every step of the way to ensure in-depth industry know-how is channelled into the best possible service. We use a three-layer model to manage the interaction between KBC and your company. From day-to-day questions to second-line support and strategic steering, our highly skilled and experienced team has one primary goal in mind: your strategy and business.
Legal framework
Our Framework Agreement is compliant with the outsourcing principles set out in Circular PPB 2004/5 on sound management practices in outsourcing by credit institutions and investment firms. What’s more, our contracts provide a sound framework for implementing legal and regulatory changes on the one hand, and handling generic or customer-specific developments on the other.
A Service Level Agreement is a fundamental part of our Framework Agreement to ensure service quality. It sets clear standards in multiple areas, including incident management, order processing and infrastructure availability.
